How to request an EAD Direct Integration User ID

Gather your lender agent admin's information

As part of this process, you'll fill out the EAD Direct Integration User ID Request Form, and you'll need to enter the information for your lender agent administrator.  This is exactly the same information you used when registering for the EAD portal.

Determine which Business Unit will be set up for Direct Integration

The EAD DI User will be set up within a specific Business Unit, so you'll need to know the name of the Business Unit when filling out the request form.  If you want to be able to submit ANY appraisal to the EAD portal via Mercury Network, you'll enter the name of your Primary Business Unit.   Here's how you can find the name of your Primary Business Unit:

1. Log into the EAD portal at https://www.electronicappraisaldelivery.com.  You'll use the EAD User ID and password you created during the registration process.
2. On the Account Administration tab, select User and Business Unit Administration.
3. The first item in the list on the left is your Primary Business Unit name.  Click it to see more details on the right.  There you'll find the Primary Business Unit name listed again, along with the number.  Make a note of the Business Unit name because you'll need to enter it on the request form.
   

Fill out the EAD Direct Integration User ID Request Form

Click here to access the form.

• Enter your company name on the form exactly as you registered for the EAD portal.
  
• For your Direct Integration User Role choose Lender Agent DI. When you do, a field will appear prompting you for the Business Unit Name.  Enter the name you noted in the step above.
  
• Enter your lender agent administrator's information exactly as you registered for the EAD portal.
• In the Vendor Name (Solution Provider) field, enter Mercury Network.
  
• Click the Submit button.

Now you'll wait an estimated 2-3 business days for an e-mail from
EAD-noreply@veros.com.  This message will contain your EAD DI User ID,
so when you have it, you're ready for the next step.

Create a password for your DI User

Once you've received the e-mail containing your EAD DI User ID, you'll need to create a password for the DI User, so here's what to do:

1. Log into the EAD portal at https://www.electronicappraisaldelivery.com with your EAD User ID and password.
2. Click the Account Administration tab and select User and Business Unit Administration.
   
3. Now, you'll see a hierarchy on the left where you'll click the + Sign to expand Users.
4. Under Users, you'll see any users that are currently set up in the EAD portal.  The DI User will have a robot icon, as shown below - find and click it.
   
   
5. To the right, you'll see fields where you can type a new password, then retype the password to confirm it.
6. Click Save to the right to commit your changes.

Next Steps

Now that your EAD DI User is set up, you'll log into Mercury Network to enter your EAD information in Connection Settings.  This is the final step that will allow you to submit your appraisals directly from Mercury Network.  Instructions will be available shortly, along with Mercury's direct integration with the EAD portal.

Gather your lender admin's information

As part of this process, you'll fill out the EAD Direct Integration User ID Request Form, and you'll need to enter the information for your lender admin.  This is exactly the same information you used when registering for the EAD portal.

Determine which Business Unit will be set up for Direct Integration

The DI User will be set up within a specific Business Unit, so you'll need to know the number of the Business Unit when filling out the request form.  If you want to be able to submit ANY appraisal to the EAD portal via Mercury Network, you'll enter the number of your Primary Business Unit - this will be the most common configuration.  Here's how you can find the number of your Primary Business Unit:

1. Log into the EAD portal at https://www.electronicappraisaldelivery.com.  You'll use the EAD User ID and password you created during the registration process.
2. Click the Account Administration tab, then select User and Business Unit Administration.
3. The first item in the list on the left is your Primary Business Unit name.  Click it to see more details on the right.  There you'll find the Primary Business Unit name, along with the number. Make a note of the Business Unit number because you'll need to enter it on the request form.
   

Fill out the EAD Direct Integration User ID Request Form

Click here to access the form.

• Enter your company name on the form exactly as you registered for the EAD portal.
  
• For your Direct Integration User Role choose Lender DI. When you do, a field will appear prompting you for the Business Unit Number. Enter the number you noted in the step above.
  
• Enter your lender admin's information exactly as you registered for the EAD portal.
  
• In the Vendor Name (Solution Provider) field, enter Mercury Network.
  
• Click the Submit button.

Now you'll wait an estimated 2-3 business days for an e-mail from
EAD-noreply@veros.com.  This message will contain your EAD DI User ID,
so when you have it, you're ready for the next step.

Create a password for your EAD DI User

Once you've received the e-mail containing your EAD DI User ID, you'll need to create a password for the DI User, so here's what to do:

1. Log into the EAD portal at https://www.electronicappraisaldelivery.com with your EAD User ID and password.
2. Click the Account Administration tab and select User and Business Unit Administration.
   
3. Now, you'll see a hierarchy on the left where you'll click the + Sign to expand Users.
4. Under Users, you'll see any users that are currently set up in the EAD portal.  The DI User will have a robot icon, as shown below - find and click it.
   
   
5. To the right, you'll see fields where you can type a new password, then retype the password to confirm it.
6. Click Save to the right to commit your changes.

Next Steps

Now that your EAD DI User is set up, you'll log into Mercury Network to enter your EAD information in Connection Settings.  This is the final step that will allow you to submit your appraisals directly from Mercury Network.  Instructions will be available shortly, along with Mercury's direct integration with the EAD portal.

If your AMC will be submitting appraisals to the EAD portal on your behalf, you don't need an EAD DI User ID.  In order for your AMC to submit appraisals on your behalf, you will need to be registered for the EAD portal.  Click here for FHA's registration instructions.  Next, you will need to set your AMC as your "lender agent" and FHA's instructions are here.