Release Notes


Mercury Network 3.0 - February 5, 2020 Update

This update contains enhancements within Mercury Network. See the blog post here.

Mercury Network - New Feature

  • A new document type Credit Card Authorization can now be attached to an order. You can use this type of document to capture authorization from the borrower to charge their credit card. By default, this document will not sync to your vendors or clients, however, you can enable such syncing in your Configure Status Mapping settings.
    • Caution: With regards to compliance and security, we recommend that you not include credit card details in the authorization form.

Mercury Network - General

  • When your company logo appears on the Letter of Engagement, the logo will now be properly resized to fit within the visible area using the correct aspect ratio so it doesn't appear "squished."
  • We corrected the formatting of the email sent when inviting a new vendor to your fee panel. Extra spaces and line breaks have been removed to provide a more professional appearance.

Mercury Network - Order Management

  • We fixed a problem that prevented some Mercury Network users from updating an order's fee while using Double Blind assignment. Now, users can successfully change the fee when they select a "canned comment" then click Set Fee, as intended.
  • When changes are made to Order Groups within a Client Group, we're now using improved logging in our systems to support investigations into any technical issues that may have occurred.

Mercury Network - Bidding

  • When an order was submitted for bid requests and an appraiser responded multiple times, we were counting their additional responses as additional bid submissions. This has been resolved.

Mercury Network - XSites

  • When viewing and managing your VMP XSite contacts, those tasks now take place in Business Management, rather than the XSite Wizard.
  • When an order is duplicated by an AMC using Mercury Network, the newly created order will be automatically associated with the previously existing client order to ensure the lender and AMC orders are connected as intended.
  • When attaching a document to an order and choosing to Update the XSite order, the document was not syncing correctly if the document type was unselected in Configure Status Mapping. This has been resolved.
  • We've improved the way we validate the data entered when creating or updating contact information for a VMP XSite client.

Mercury Network - Reports

  • When running a handful of reports in Business Management, some users saw "timeout" messages or other errors. This has been corrected.

Doc Details

  • February 5, 2020
  • Document 7641
  • Click here to view info on all Mercury Network updates.