Release Notes


Mercury Network 3.0 - April 15, 2020 Update

This update contains enhancements within Mercury Network. See the blog post here.

New Features

  • To help accommodate recent changes in appraisal requirements from the GSEs, Mercury Network now captures the Map Reference field when an appraiser delivers a form 1004 via XML. This helps identify appraisals being delivered under these special guidelines for easier tracking and reporting. Please contact your account manager or our support team if you’d like to include this information in your custom reports.
  • This applies immediately to appraisals delivered going forward. To facilitate easier tracking for all affected orders, it will soon apply retroactively to reports delivered on or after March 23, 2020 when the GSEs announced the new guidelines. Watch for an in-product announcement to let you know when historical orders have been updated.

Mercury Network - Notifications

  • After a recent change, we discovered that some appraisers were not receiving Revision Needed notifications. We fixed this problem quickly after it was identified, so appraisers are receiving these important notifications as intended.
  • In a separate scenario, some Mercury Network users did not receive the Revision Needed notification when the request was sent by a VMP XSite client. This has been resolved.

Mercury Network - Credit Card Transactions

  • Our merchant facilitator is changing the way they report credit card transactions to us. As such, we have made changes on our end to continue to receive daily reports and reconcile the transactions. There should be no disruption to your workflow.

Mercury Network - Order Management

  • When a Mercury Network sub-user attached an invoice to an order in Business Management, the related Document Uploaded event in the audit trail indicated the document was uploaded by the admin user. This has been corrected so the audit trail event accurately shows who uploaded the document.
  • When an order in Mercury Network contained an address that couldn’t be validated, editing the order caused the Appraised value to not be saved. This has been fixed.
  • When manually assigning an order in Mercury Network, while sorting columns during vendor selection, the color of the sorted columns unexpectedly changed from red to black. This has been corrected.
  • The recently added Credit Card Authorization document type was not included as an option when submitting bid requests in Mercury Network. This document type is now available as an option to upload for these bid orders.

Mercury Network - VMP XSites

  • When a VMP XSite client was configured to use a specific fee table, the list of products seen by the client was not in alphabetical order. This has been fixed.

Mercury Network - Fee Panel

  • In the Fee Panel, if a user clicked Add vendor then entered multiple search criteria, the search was not working properly. This has been resolved so you can successfully find and add a vendor using multiple search terms.
  • In a previous update, the permission to Add/Manage Order Groups was moved to be part of the Manage Fee Panel permissions. However, there was still a permission for Fee Panel – Read Only that, when unchecked, prevented users with the Add/Manage Order Groups permission from managing Order Groups. This was counter intuitive, so we adjusted the way these permissions are applied, making them easier to understand.

Doc Details

  • April 15, 2020
  • Document 7646
  • Click here to view info on all Mercury Network updates.