Mercury Network 3.0 - October 14, 2020 Update

This update contains enhancements within Mercury Network. See the blog post here.

XSite User Management Changes

• As we prepare for the end of support for Adobe Flash in December, there are a few changes that continue our initiative to move items out of the XSite and into the Mercury Network interface.
  • The User Management section has been removed from the XSite, and those options now appear in Permissions within the Users view in Mercury Network. Admin users (and users with the Add/Manage User Accounts permission) will find them in the new Business Management section, plus you'll notice some changes to these permissions:
    • Online Ordering which previously appeared in the XSite is now called Account Exec., but it has the same function. When checked, the user will appear in the Account Executive drop-down menu on the VMP client's order form so the client can assign that user to the order.
    • The Wizard item has been removed because the XSite Wizard (which is no longer used) is being retired.
    • User Management doesn't appear in the Business Management section because it's controlled via the Add/Manage User Accounts permission in the Accounts Management section.
  • In addition to these changes, the old version of the Make a Payment page (used by borrowers to pay for their appraisal using a credit card) will no longer be available after mid-November. Fortunately, almost everyone is using the updated version which became available in 2018. Account Managers are reaching out directly to the few accounts who still use the old version of that page.

Upcoming Archiving Feature

• As we continue to build the tools which support Mercury Network's upcoming ability to archive orders, vendors will now see the Archived item in the Placed drop-down when searching for orders. Because no orders are being archived yet, a search for these orders will currently return 0 results. You can learn more about this future capability in our previous blog post.

Mercury Network - VMP XSites

• In cases when a VMP client placed an order which allowed early appraisal consent along with Intent to Proceed being enabled for the account, the Payment Method drop-down menu on the client's order form was blank if the only available options were credit-card related. However, the Add credit card info link still appeared, which caused confusion.
  For better consistency and to reduce confusion, in this case, the Payment Method drop-down menu will now default to Invoice, the Add credit card info link will be hidden, and the client will see a message that says Credit card payment methods are not available when the required Intent to Proceed date hasn’t been entered for the order. In this case, because no other payment methods are available, a payment method of Invoice has been selected.

Mercury Network - Fee Panel

• There was a problem that prevented Mercury Network users from removing a vendor from the Ineligible list within the vendor's profile. This has been resolved so a vendor can be successfully removed from the Ineligible list when viewing the vendor's profile.