Getting started > Set Up Your Profile
     
 

Set Up Your Profile

 
     

You'll need to supply some important information to receive the right orders from Mercury Network clients.  The steps below will help you get ready.

 

Logging in and accessing your user settings.

  1. Start by visiting https://vendor.MercuryVMP.com and log in using your a la mode Username and Password, or click Sign Up to create a new account.
  2. Once you've logged in, click Users at the top of the window.

    Users

  3. Click through the series of tabs towards the top of the screen to fill out or edit your profile information.

    Profile Tabs

  4. As you click each tab, enter the information that's relevant to the type of orders you accept, how you prefer to be notified, and details about your professional qualifications.

 

Click each panel below to expand them and view additional information on filling out the various sections and completing your profile.

 

Details

The Details tab is where you'll enter your personal information including your address, email addresses, phone numbers, and time zone.  At a minimum, you'll need to complete any fields marked with an asterisk, since they're required.

     
 
Note: Some clients have distance requirements enabled when placing orders that calculate the distance between the appraiser and the subject property being appraised.  If you enter a P.O. Box for your profile address that'smiles away from your actual location, your profile may be excluded by this restriction.  Conversely, if you live in a rural area, having a P.O. Box in a more populated area can be beneficial in terms of receiving additional orders that your profile would otherwise be excluded from.
 
     

In addition to entering your detailed contact info, you can "enable" your Mercury Network profile to accept orders by checking the I accept orders from Mercury Network and MercuryDirect clients box.  You won't be able to accept orders on Mercury Network until you check this box.

Enable Profile

As you finish entering your information, it's a good idea to click the Save button in the upper left to make sure your changes take effect.

 

Advanced

On the Advanced tab, you'll select all of your notification options, including fax, email, and text messages.

The first section of options relates to the notifications that you'll receive for orders that are specifically assigned to you as the vendor.  The second section of options relates to orders that you're managing, but the order may not be specifically assigned to you.

In the second section, click the Tool Icon next to Send Email to choose specific status changes that should trigger a notification.

Send Email Options

Go ahead and click the Save button in the upper-left after changing your notification options.

 

Professional

On the Professional tab, you'll set up the types of orders you'll accept, as well as provide your professional qualifications and other details about assignment completion.

Professional Experience
Check the box for each type of assignment that you fulfill.  As you select each item, provide the Years of Experience you have fulfilling that type of assignment.  Just below the assignment types, place a check next to each designation/certification you possess.  If you hold an FHA designation, make sure that you check the FHA box — leaving it unchecked can prevent you from receiving FHA work.
Licenses
Here you'll see any licenses currently set up in your Mercury Network profile.  If you need to add a new license, click the Add button on the toolbar near the top, and choose License, then supply the necessary license information.  Mercury Network Validates license information using the national registry available at http://www.asc.gov.  Make sure you enter your license exactly as it appears in the national registry — if you license is off by one number or has any additional charachters, your license won't validate properly which can prevent you from receiving orders.

Add License

     
 
Note: Your license can only be added to one Mercury Network account at a time.  If your license is set up on another account, remove it before adding it to the new account.
 
     

As you hover your mouse over any existing license in the License section, you'll see the Edit and Remove icons appear to the right, allowing you to make changes to your existing licenses.

Licenses

Click here to jump to the Attachments section below for instructions on uploading a copy of your license or insurance policy.

Insurance Policies
Here you'll see any existing insurance policies you've set up in your profile.  If you need to add one, click the Add button on the toolbar near the top, and choose Insurance Policy so you can add the necessary information.
As you hover your mouse over any existing insurance policies, you'll see the Edit and Remove icons appear to the right, allowing you to make changes to your existing licenses.
Software
Using the drop-downs provided, select the software you use to complete each assignment type.  While this information is not required, some clients will be happy to know what tools you use to fulfill their orders.

Click Save in the upper-left to save your changes.

 

Products

On the Products tab, specify the types of products you provide, as well as your published fee for each to make sure you're ready to accept Mercury Network orders:

  1. Click the click the Product tab for any type of order you intend to fulfill.
  2. For each product for which you will fulfill an order, type your fee in the field labeled Fee.
  3. For each fee you've entered, click the Edit link in the Fee Notes column and type any notes your client should read before they place an order with you.  They are required to read and agree to these notes before finishing their order.  So, while the fee notes are not required, it is recommended that you provide whatever detailed information your clients should have regarding your fees.

    Edit Product Fees

         
     
    Note: If you are an FHA Appraiser, make sure to enter your fees for FHA Products.  Neglecting to do so prevents clients from placing orders for these products.
     
         

After you've entered your fees and notes, click Save in the upper-left to keep your changes.

 

Coverage

On the Coverage tab, you'll select all the areas in which you can fulfill the types of assignments you offer.  You'll do this by selecting the state, county, and city in which you provide coverage.  You can choose an unlimited number of counties in up to 3 different states.

To select your coverage area, click the state on the left column, then choose the county or city in the middle column.  To add that city or county to your coverage, click the Select button to move it to the right column.

Coverage

     
 
Hint: Hold down the Ctrl key on your keyboard to highlight multiple counties at once, and click Select to add them all simultaneously.
 
     

After you've selected your coverage, click the Save button in the upper-left to save your changes.

 

Attachments

The Attachments tab allows you to upload digital copies of your certifications, licenses, or compliance information, for example.  Many of your clients appreciate the transparency of seeing your license and insurance information.  Plus, you can set yourself apart by displaying your hard-earned certifications.

To upload an attachment, click Add in the toolbar and select the appropriate document type.  You can upload any type of file, but it is best to upload common file types that most anyone can view, such as PDFs, images, or Word documents.

     
 
Note: If you are uploading a digital copy of your license or insurance policy, digital copies of these documents are considered attahments, so be sure to select Attachment as the document type from the Add drop-down menu as opposed to the License or Insurance Policy document types.
 
     

 


Set Up a Sub-Account

  1. Log in to your Mercury Network account and click Users in the top toolbar.

    Users

  2. Click Create New User.

    CreateUser

  3. At minimum, fill out the required information in the Details tab that's indicated by red asterisks ( * ).  Then, click through the series of tabs towards the top of the screen to fill out or edit any additional profile information.

    Profile

  4. When you're finished, click Save to create the new user.

    Save



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