Mercury Network Transaction Fees

Mercury Network Transaction Fees

There is a per-order transaction fee required to use the Mercury Network software. The vendor will be responsible for the transaction fee unless the client agrees to pay the transaction fee beforehand. The transaction fee is completely separate from the fee the vendor charges the lender/AMC for the order. The payment for those services will come from the client, directly to the vendor.

• If you're responsible for a transaction fee, you'll be notified when you place or accept an order.
• Your card will be charged or credited only once per day - for the orders that took place the prior day from 12:00AM to 11:59 PM CST. If you're processing multiple orders in the same day, the net of your transaction fees (and/or credits) will be accrued and applied to the credit card.
• If you had an order refunded, we'll give you a credit on your account for the amount of the order.  If any new orders come in before your credit card is charged/refunded, we automatically pull from the credit on your account to cover the cost of the new order.
• State sales tax will be added to the transaction fee if collection is required in your state.
• To manage your Mercury Network payment information, log in to Mercury Network and click Account in the top toolbar. There, you can add/remove credit cards and view past invoices to see details (such as the address) for each charge or credit. Click here for step‑by‑step instructions on adding a credit card to your account.
• Often, charges don't show up on your online credit card statement for a few days, so be sure to check the Payment History section of your account for the most recent information. Just go to the Paid Invoices tab, select the month, and click Search. From there, click View/Print Invoice to see a particular day's charges or credits.