If you need to send a message to the client or lender, you can do so through
Mercury Network. To send a message:
- In Mercury Network, click the status folder containing the order you wish
to send a message about using the list on the left.
- Find the order in the list of open orders and double-click it to view the
Order Details.
- Click Send Message in the top toolbar.
- Then, do one of the following:
- If your order is using double-blind ordering — Select
one of the provided messages and click Send.
- If your order is NOT using double-blind ordering — Type
a Message into the provided box and click
Send.