Ordering Options

 
     

Each vendor type has specific ordering options. For example, residential appraisers can be required to include MISMO XML files with the report while MISMO XML does not apply to commercial appraisals.

Residential Appraiser

  • By default, Mercury Network orders expire if they are not acknowledged by a vendor within 24 hours.  To change this expiration time, check the Default order expiration box and enter the number of hours to use as the default time for order expiration.  You can override this default on a per-order basis.
  • By default, appraisers must submit their bids for residential orders within 4 hours. To change this time, check the Default bid due box and enter the number of hours to use as the default bid window. This can be changed on a per-order basis.
  • By default, the grace period (during which orders will not expire) is 11PM - 9AM based on the time zone where the subject address is located. To set your own custom grace period, check Set grace period then use the drop-down boxes to choose your start and end times. The grace period automatically includes weekends and federal holidays. There are some considerations for orders which expire during the grace period, and you can learn more here.
  • Check the Pay All Transaction Fees box to elect to pay all the Mercury Network Transaction Fees on behalf of your vendors.
    • Here, you can also view the current transaction fee amount, as well as your current billing cycle.
  • You may also wish to require appraisers with the ability to submit MISMO XML files with their reports for UCDP products.

AMC Firms

  • When an order has been assigned to an AMC/Firm, they must accept the order. Fortunately, when the AMC/Firm accepted your invitation to your fee panel, they were set to automatically accept your orders by default.
  • You may elect to pay all the Mercury Network Transaction Fees on behalf of your vendor.  Check the Pay All Transaction Fees box to enable this option.
    • Here, you can also view the current transaction fee amount, as well as your current billing cycle.

Commercial Appraiser

  • When a commercial order has been awarded to an appraiser, they must accept the order.
    By default, an appraiser has 24 hours to accept an order or awarded bid.  To change this expiration time, check the Set Default Order Expiration Time box and specify the number of hours to use as the default time for order expiration.
  • Orders that are issued for bid have a time period during which the appraiser must respond. The default bid due time is 24 hours. To modify this default, check the Set Default Bid Due Time box and enter the number of hours you wish to use as your default. You can override this default for any order on an as-needed basis.
  • By default, the grace period (during which orders will not expire) is 11PM - 9AM based on the time zone where the subject address is located. To set your own custom grace period, check Set grace period then use the drop-down boxes to choose your start and end times. The grace period automatically includes weekends and federal holidays. There are some considerations for orders which expire during the grace period, and you can learn more here.
  • You may elect to pay all the Mercury Network Transaction Fees on behalf of your vendor.  Check the Pay All Transaction Fees box to enable this option.
    • Here, you can also view the current transaction fee amount, as well as your current billing cycle.

Agent/Brokers

  • By default Mercury Network orders expire if they are not acknowledged by a vendor within 24 hours.  To change this expiration time, check the Set Default Order Expiration Time box and specify the number of hours to use as the default time for order expiration.  You can override this default for any order on an as-needed basis.
  • By default, the grace period (during which orders will not expire) is 11PM - 9AM based on the time zone where the subject address is located. To set your own custom grace period, check Set grace period then use the drop-down boxes to choose your start and end times. The grace period automatically includes weekends and federal holidays. There are some considerations for orders which expire during the grace period, and you can learn more here.
  • You may elect to pay all the Mercury Network Transaction Fees on behalf of your vendor.  Check the Pay All Transaction Fees box to enable this option.
    • Here, you can also view the current transaction fee amount, as well as your current billing cycle.

Inspectors

  • By default Mercury Network orders expire if they are not acknowledged by a vendor within 24 hours.  To change this expiration time, check the Set Default Order Expiration Time box and specify the number of hours to use as the default time for order expiration.  You can override this default for any order on an as-needed basis.
  • By default, the grace period (during which orders will not expire) is 11PM - 9AM based on the time zone where the subject address is located. To set your own custom grace period, check Set grace period then use the drop-down boxes to choose your start and end times. The grace period automatically includes weekends and federal holidays. There are some considerations for orders which expire during the grace period, and you can learn more here.
  • You may elect to pay all the Mercury Network Transaction Fees on behalf of your vendor.  Check the Pay All Transaction Fees box to enable this option.
    • Here, you can also view the current transaction fee amount, as well as your current billing cycle.

 



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