If you need to send a message to the appraiser handling your order, you can
do so through Mercury Network. To send a message:
- In Mercury Network, click the status folder containing the order you wish
to send a message about using the list on the left.
- Find the order in the list of open orders and double-click it to view the
Order Details.
- Click Message in the top toolbar.
- Then, do one of the following:
- If you're using double-blind ordering — Select one of
the provided messages and click Send.
- If you're NOT using double-blind ordering — Type a
Message into the provided box and click
Send.