Send Messages


If you need to send a message to the appraiser handling your order, you can do so through Mercury Network.  To send a message:

  1. In Mercury Network, click the status folder containing the order you wish to send a message about using the list on the left.
  2. Find the order in the list of open orders and double-click it to view the Order Details.
  3. Click Message in the top toolbar.

    Send Message

  4. Then, do one of the following:
    • If you're using double-blind ordering — Select one of the provided messages and click Send.
    • If you're NOT using double-blind ordering — Type a Message into the provided box and click Send.
Note: You can also send messages from Order Management, or when setting the order status.


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