Updating the status of an order allows you to keep the appraiser and other
parties involved with the ordering process informed of the order's
progress. To set an order's status, navigate to Order Details, click Set Status in
the toolbar, and then select the appropriate status from the drop-down menu.
Status Messages
Depending on the status you choose, a range of options may appear, including
date selectors, fields to enter fee changes or other information, options to
upload and attach files, and more. In addition to these options, some
status updates require you to send a message, while sending a message is
optional with other status updates.
- When orders are NOT double-blind — Type a
Message into the provided box and click OK.
- If you're sending a message using double-blind ordering —
Select one of the provided messages and click OK.
- If you're having trouble locating the specific canned comment that
applies to your situation, try searching for it using the search bar on the
upper right of the Set Order Status window. As you
enter your search terms or keywords, the list of canned comments is filtered
dynamically — removing any canned comments that don't meet your search
criteria.
- If you're unable to find a canned comment that applies to your
situation, click Suggest a canned comment on the lower left
and fill out the request form to have a new comment added to the list.
Related Topics:
Set Inspection Status
Place Orders On Hold
Delay Orders
Resume On Hold Orders
Request Revisions
Submit to FHA
Remove FHA Status
Submit to UCDP
Remove UCDP Status
Change Due Date
Change Fee
Mark Orders Complete
Cancel Orders
Send to Borrower