Delay Orders

 
     

To delay an order for any reason...

  1. In Mercury Network, click All Open Orders in the list of order statuses on the left.
  2. Find the order in the list of open orders and double-click it.
  3. Click Set status in the top toolbar, and select Delayed from the drop-down menu.

  4. In the screen that appears, complete the following:
    • If there is a new due date for the order, enter it in the New Due Date field.
    • If you're using double-blind ordering - Select one of the pre-provided reasons for holding the order and click OK.
    • If you're NOT using double-blind ordering - Type a message explaining the reason for the hold and then click OK to place the order on hold.

 



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