To place an order on hold for any reason:
- In Mercury Network, click All Open
Orders in the list of order statuses on the left.
- Find the order in the list of open orders and double-click it.
- Click Set status in the top toolbar, and select
Place on hold from the drop-down menu.
- In the screen that appears, do one of the following:
- Enter the new Due Date in the fields provided.
- If you're using double-blind ordering - Select one of
the pre-provided reasons for holding the order and click
OK.
- If you're NOT using double-blind ordering - Type a
message explaining the reason for the hold and then click
OK to place the order on hold.