Order Details


To view the details of an order, simply double-click it in your list of orders on the right, or single-click the order to select it and click View in the toolbar on the upper left.

View the selected order

Order details is where you perform the majority of the management functions for an order.  From here you can duplicate and edit orders, send messages, update the order status, and more.


Matching Order Alert

If more than one order exists for the same property address, a banner is displayed at the top of the Order Details indicating that multiple orders exist.  Click More info to view the list of orders.

Multiple Orders Notification

Review the list of orders in the Matching Orders window.  Click the Tracking Number to jump to that order's details.

List of matching orders

Vendor information

In the Vendor information section, you'll see details about the vendor to whom the order has been assigned. If you are assigning orders to supervisor appraisers, the supervisor can add the trainee to the order, and you'll see their information here.


Reassign an order to another employee

To reassign an order to another employee:

  1. Double-click an order to view the Order Details.
  2. In the Assignment Information section, click the employee's name that the order is assigned to.

    Assign order to employee

  3. In the Assign to Employee window, select the user that you're assigning the order to from the drop-down list and click OK.

    Select employee



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