Resume On Hold Orders


To resume an order you've placed on hold or delayed for any reason:

  1. In Mercury Network, click the status of the order you need to resume in the list of folders on the left.

  2. Find the order in the list of open orders and double-click it.
  3. Click Set status in the top toolbar, and select Resume from the drop-down menu.

    Resume Order

  4. In the screen that appears, do one of the following:
    • If there is a new due date for the order, enter it in the New due date field.
    • If you're using double-blind ordering - Select one of the pre-provided reasons for resuming the order and click OK.
    • If you're NOT using double-blind ordering - Type a message explaining the reason for resuming the order and then click OK to resume the order.

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