Cancel Orders


If you need to cancel an existing order, whether or not it's been acknowledged, you may do so.

  1. In Mercury Network, click the status of the order you wish to cancel in the filter list on the left.

    List of Order Filters

  2. Find the order in the list of open orders and double-click it.
  3. Click Set Status in the top toolbar, and select Cancel from the drop-down menu.

    Cancel Order

  4. In the screen that appears, do one of the following:
    • If you're using double-blind ordering - Select one of the pre-provided reasons for canceling the order and click OK.
    • If you're NOT using double-blind ordering - Type a message explaining the reason for canceling and click OK to cancel it.

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