If you need to send a message to the client or lender, you can do so through
Mercury Mobile. To send a message:
- In Mercury Mobile, tap the status folder containing the order you wish to
send a message about using the list on the left.
- Find the order in the list of open orders and tap it to view the Order Details.
- Press Send Message in the top toolbar.
- Then, do one of the following:
- If using double-blind ordering — Select one of the
provided messages and press Send.
- If NOT using double-blind ordering — Type a
Message into the provided box and press
Send.
Additional information about your order is displayed at the bottom of the
Message window.
- Order Fee
- The current fee for the order proposed by the client.
- Published
Fee
- The fee configured in your Mercury profile for this type
of appraisal.
- Due Date
- The current due date proposed by the client.
- Office
Proximity
- The distance to the subject property from your office. The distance
is determined by the address configured in your Mercury profile.
- Current
Proximity
- The distance to the subject from your current location.