Request Modifications

Sometimes, you may need to request changes to the original product type, due date, fee, or payment type for an order.  To do so, you'll use the Request Modifications status.

1. Click the Orders button at the top of the window.
2. Double-click the order you wish to cancel.
3. On the toolbar near the top, click Set Order Status, and choose Request Modification.

   

4. In the dialog that appears, make any necessary changes to the Product, Due Date, Fee, or Payment Method.
5. Enter any notes about your request in the Notes section.
6. Click OK to send your request to the client.

Your client now has the opportunity to accept or decline your request.  When they do, you'll receive a notification.

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